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FAQ

Frequently Asked Questions

Settings

How do I associate my YouTube channel?
Desktop: To associate your YouTube channel, click "promote" and the system will automatically prompt you to associate your channel.
Mobile/app: To associate your YouTube channel, click "+" and the system will automatically prompt you to associate your channel.

Can I associate more than one YouTube channel?
At the moment, it is not possible to associate more than one YouTube channel with a single Upmyt account. However, you can associate only one YouTube channel per Upmyt account. This means that if you want to promote more than one channel on Upmyt, you will need to create a separate account for each channel you want to associate. By following this procedure, you can manage and promote multiple YouTube channels through separate accounts on Upmyt.

Can I delete my account?
Yes, you can delete your account from the "settings" → "delete account" section.
Once this process is complete, your Upmyt account will be deleted, and you will no longer be able to access it. It is advisable to make this decision carefully, as deleting your account will result in the loss of all data and information associated with your profile.

What is the "disconnect" button in settings for?
The "disconnect" button in the "settings" section is used to dissociate your YouTube channel from Upmyt.

Example: If you change the image of your YouTube channel, if you change the name of your YouTube channel, etc., click on the "disconnect" button, then click on "promote" to be redirected to the page for associating your YouTube channel. Once re-associated, you can continue using Upmyt; otherwise, you may encounter some errors when creating video campaigns on Upmyt.

If I click on "disconnect," will I lose all the videos published on Upmyt?
No, if you use the "disconnect" button, you will not lose the videos you have published on Upmyt. It will be sufficient to re-associate your YouTube channel to regain control of your ongoing campaigns.

 

Video Campaigns

How do I promote a YouTube video on Upmyt?

There are two ways to import your YouTube videos to Upmyt:

Single video import:

Desktop: To create a new single YouTube video promotion campaign, click "promote" and select "Single Video". You will need to enter the link of the video you want to sponsor and indicate the number of coins you want to invest.
Mobile/App: To create a new single YouTube video promotion campaign, click "promote" and select "Single Video". You will need to enter the link of the video you want to sponsor and indicate the number of coins you want to invest.

Multiple video import:

Desktop: To create a new multiple YouTube video promotion campaign, click "promote", select "Multiple Videos", and click on "Import Videos from YouTube". The last 50 videos you have published on YouTube will be uploaded.
Mobile/App: To create a new multiple YouTube video promotion campaign, click "promote", select "Multiple Videos", and click on "Import Videos from YouTube". The last 50 videos you have published on YouTube will be uploaded.

Which YouTube videos can I import to Upmyt?
You can only import videos associated with your YouTube channel to Upmyt. This means that only videos on your YouTube channel can be imported and promoted through the Upmyt platform. When attempting to import a video to Upmyt, the system checks if the video is associated with your YouTube channel. If the video is not associated with your channel, you will receive an error message and will not be able to proceed with the import.

How many videos can I import to Upmyt?
There are no import limits for videos on Upmyt. You can import an unlimited number of videos from your YouTube channel to the platform. This means you have the flexibility to promote as many videos as you want, without restrictions on the number of videos you can import to Upmyt. However, it's important to ensure that the videos you choose to promote are relevant to your goal and growth strategy on YouTube. By using this flexibility strategically, you can maximize the promotion potential and increase the effectiveness of your campaigns on Upmyt.

What happens if I try to import a video not associated with my YouTube channel?
If you try to import a video to Upmyt that is not associated with your YouTube channel, the system will not allow you to proceed with the import, and you will receive an error message. Upmyt only allows the promotion of videos associated with your YouTube channel. This is a fundamental requirement to ensure the authenticity and integrity of promotions on the platform. Therefore, it's important to ensure that the videos you choose to promote on Upmyt are actually uploaded to your YouTube channel and associated with your account before attempting to import them to the platform.

Can I pause/reactivate or delete the campaign of one or more sponsored videos?
Yes, you can pause/reactivate or delete the campaign of one or more sponsored videos. Click on "my videos", select the reference videos, click on the dropdown menu, select "pause/publish or delete", and click "submit".

How do I earn coins?
You can earn coins on Upmyt in several ways:

  • Watching videos: You can earn coins simply by watching other users' videos on Upmyt. Each view of at least 30 seconds will instantly credit you with a certain number of coins.
  • Bonus: By participating in Upmyt's Bonus, you can earn extra coins. The Bonus is a game that allows you to earn additional coins by accumulating stars through views and site visits.
  • Buy Coins: If you want to get coins more quickly, you can purchase them directly on the Upmyt platform.

These are the main ways to earn coins on Upmyt. Make sure to make the most of these opportunities to accumulate coins and use them to promote your videos and increase the visibility of your YouTube channel.

How many coins do I get for watching a video?
Every time you watch a video on Upmyt for at least 30 seconds, you will instantly receive 5 coins. This reward system encourages users to engage with the content of other community members, thus promoting mutual and organic growth within the platform. The more videos you watch, the more coins you accumulate, allowing you to increase your resources to promote your videos and improve the visibility of your YouTube channel.

Can I buy extra coins?
Yes, you can buy extra coins on Upmyt. If you want to get a larger number of coins quickly and directly, you can use the coin purchase option available on the Upmyt platform. Buying extra coins gives you the flexibility to increase your resources to promote your videos on Upmyt and gain greater visibility for your YouTube channel.

What happens if I watch the same video multiple times?
If you watch the same video multiple times within a 24-hour period, Upmyt will only credit you with coins for the first view. This means that you will not earn additional coins by repeatedly watching the same video on the same day. However, you can continue to earn coins by watching other videos on the platform. Upmyt encourages diversity and interaction with a variety of content, thus promoting an activeand diversified community.

When does Upmyt recognize the coins I've earned?
Upmyt recognizes the coins as soon as you reach the minimum viewing threshold required for coin accreditation. When you watch a video on Upmyt for at least 30 seconds, the system automatically records your view and instantly credits you with the corresponding coins. Once you surpass this minimum viewing threshold, the coins are added to your balance. This process occurs in real-time as you watch the video, ensuring an immediate and transparent experience for Upmyt users.

How many coins can I use to sponsor a video?
Upmyt does not impose a limit on the number of coins for sponsoring a video. You can use as many coins as you want to promote your videos on the platform. However, it's important to consider the number of coins you intend to invest in relation to the visibility and promotion of your video. The more coins you invest in sponsorship, the greater the visibility and exposure of your video within the Upmyt community. Make sure to carefully plan your budget and use coins strategically to maximize the impact of your promotion campaign.

Error during the creation of a video promotion campaign?
If you encounter an error while creating a video promotion campaign on Upmyt, here's what you can do to resolve it:

  • Go to the "Settings" section.
  • Click on the "Disconnect" button to unlink your YouTube channel.
  • Then, reassociate your YouTube channel by clicking on "Promote".
  • This way, your YouTube channel will be updated with recent changes made on YouTube, such as changing your channel name or profile picture.
  • Try publishing the video on the Upmyt platform again.

 

If the error persists despite these steps, our manual intervention may be required to resolve the issue. Therefore, we invite you to contact us through the "Contact Us" section or by sending an email to [email protected]. Our team will be ready to assist you and resolve any issues you may encounter while using the platform.

Promote Account